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Frequently Asked Questions
Which areas to you operate in?
SW1 Westminster, EC3 City of London, SE16 Bermondsey, Southwark, SE13 Lewisham, SE10 Greenwich, Tower Hamlets, SE1 Lambeth, SE8 Deptford, SE15 Peckham, SW3 Chelsea, E14 Docklands.
Do I need to provide my own cleaning equipment and materials?
Yes, for Domestic Cleaning, One Off Cleaning and After Party Cleaning we ask our customers to provide all cleaning materials and equipment needed for the required work, unless otherwise agreed. For Builders Cleaning and Tenancy Cleaning we can supply materials and equipment.
Are your cleaners employed by Riverside Cleaning?
Yes, all our cleaners are employed directly by Riverside Cleaning. Every cleaner we employ must have two references, which we check, passport identification, proof of addresss, and permission to work in the UK.
Can my cleaner come when I am at work?
Yes. You don't have to be in on the day the cleaner comes. You can leave a set of keys with the cleaner. Most of our cleaners hold keys for clients' homes. Our rigorous vetting procedures, and the fact we are fully insured, means you can feel confident that your keys are held securely and responsibly.
Can you provide references from some of your customers?
Yes, we can provide references from our current customers.
Please call our friendly team on 0207 231 9944 to discuss your requirements or fill out our online Quotation Form for a no obligation quote.
